As a retired commercial facility planner, I have worked with numerous plumbing and electrical contractors in a commercial context. Upon being awarded a bid, they usually perform professionally within the guidelines of their agreement. In the residential market however, it is often difficult to find a reasonable, reliable and ethical plumber, especially one who pays close attention to detail and INSISTS upon follow-up to ensure customer satisfaction AFTER completion. This has been my experience with Dave C. at Precision Plumbing, Heating & Electrical. We needed immediate replacement for a burst water tank. I contacted four contractors, all if whom service the Denver area. I asked each to compare replacement costs for both tank and tank-less solutions. Only Dave C. from Precision bothered to ask detailed questions in order to determine PRECISELY what options might BEST meet our expectations. By the time we finished evaluating quotes from each contractor, it was evening and we had no running water in the house. Upon reaching a decision to use Precision, Dave C. returned THAT NIGHT and immediately set about emergency measures to ensure we, at least, had running water until the next morning. The following morning, Dave C. arrived promptly, despite blizzard weather conditions, with the necessary equipment and a second plumber, Dave D., who had driven his service truck down from Loveland to help with the installation. The installation involved removal of two old tanks, retrofitting with a single high efficiency tank and a recirculation pump to deliver hot water quickly on demand throughout the house. The two plumbers worked tirelessly, over 12 hours without a break for lunch or supper to complete the installation. When completed, Dave C. detected my disappointed with the result in relationship to cost. Delivery of hot water was still slow. However, they had done their work professionally and delivered as agreed. It just didn’t meet my expectation. The next morning Dave C. called to see if our morning showers were satisfactory. Sadly, we remained somewhat disappointed with the speed of hot water delivery. Dave C. arranged to come on his own time that same day and, at his own expense, spent several more hours reworking the plumbing in the crawl space to improve hot water delivery. That did improve the situation considerably, yet we later discovered a noise in a valve he had installed. Dave C. cheerfully returned again and replaced the valve at no additional charge. At that time, he identified a potential issue with the emergency shut-offs near that valve, but unrelated to his installation. He graciously replaced them and also rebuilt the sink faucet there as well. I feel the service of Precision Plumbing, Heating & Electrical goes well above and beyond expectation. After adjustments were made, Jeremy, the plumbing supervisor, called to ask if he and Dave C. could stop-by together to review, inspect and offer advice subsequent to this installation. I agreed and found their follow-up to be thorough and recommendations extremely useful. I am completely satisfied. I highly recommend Precision Plumbing, Heating & Electrical, and especially Dave C. and Dave D. as a first-rate team of professionals. They will continue to be my contractor of choice moving forward.